Right-click Start (), select Shut down or sign out, then select Restart. In Windows, search for and open Device Manager.Ĭlick View and select Show Hidden Devices.Ĭlick the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.Ĭontinue removing device names in the Keyboards category until all device names have been uninstalled. If you have issues turning the backlight on try uninstalling and reinstalling keyboard drivers and check if it helps. Refer this document to know more information about turning the backlight keyboard on and off on your PC. To turn the keyboard backlight on or off, press the F5 key. To check whether your particular model has a backlit keyboard, check the F5 key to see if the backlit keyboard key is present. If it remains on, your battery power could drain quickly. Selecting Never makes the backlight stay on constantly unless yout turn it off with the function key on the keyboard. Select the desired setting for timeout of the backlighting. Press the spacebar to open the keyboard backlight settings.
Use the down arrow key in the Built-in Device Options to select Backlit keyboard timeout. Use the down arrow key to highlight Built-in Device Options, and then press Enter. Use the arrow keys to navigate in the BIOS.
Restart the computer and immediately press the F10 repeatedly until the BIOS opens. Your BIOS version and screens might vary. Check product support documentation to verify. If there is not a setting for the backlight timing in the BIOS, this behavior may not be supported on the notebook. When the backlight is enabled using the key on the keyboard and the backlight stays on for only a few seconds, the backlight timeout setting might need to be configured in the BIOS. To troubleshoot keyboard issues you can try the steps recommended below. Refer this article to know more information about using the HP support assistant. You can update the drivers on your PC using the HP support assistant. Update the BIOS and chipset driver on your PC and check if it helps. Next thing, I would suggest here is to Run Windows Updates troubleshooter -ĭownload and install the troubleshooter from this link.ġ) In the search box, type and open Windows Updates.ģ) If the updates are available, click on install and restart the computer. Let's start off by performing a Hard Reset -Ģ) Unplug all the Adapter and peripherals connected.ģ) Press and hold down the power button for 15 to 20 seconds. I understand the keyboard backlight stopped working on your PC.ĭid you make any software or hardware changes your PC? For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. To the HP Forums I would like to take a moment and thank you for using this forum, it is a great place to find answers.
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